Terms and Conditions

Each project may be governed by a statement of work, invoice, written scope, sprint plan, proposal, or other project document.

The client is responsible for reviewing and confirming the scope before work begins. Any work outside the agreed scope may require additional fees, additional time, or a separate statement of work.

Legenyx is not responsible for delays or additional costs caused by:

• Client delays
• Missing information
• Unclear requirements
• Delayed approvals
• Third-party platform issues
• API limitations
• Hosting issues
• Payment delays
• Credential access issues
• Changes in scope
• New feature requests
• Compliance changes
• Client-side technical problems
• Force majeure events

Clients agree to:

• Provide accurate project information
• Provide required content, access, credentials, files, approvals, and feedback on time
• Maintain backups of their own systems and data
• Review deliverables carefully
• Test deliverables before production use
• Obtain legal, compliance, privacy, tax, accounting, and regulatory advice as needed
• Maintain third-party subscriptions, licenses, hosting, and platform accounts
• Ensure they have the right to provide any content, data, materials, or intellectual property to Legenyx
• Use deliverables lawfully and responsibly

Fees are due according to the applicable invoice, statement of work, proposal, payment link, or written agreement.

Unless otherwise stated in writing:

• Payments are due upfront or according to the agreed billing schedule.
• Work may pause if payment is late.
• Late payments may delay delivery timelines.
• Fees do not include third-party costs unless expressly stated.
• Client is responsible for platform fees, hosting, domains, software licenses, API usage, subscriptions, and third-party charges.
• Deposits, sprint fees, audit fees, setup fees, and milestone payments may be non-refundable as described in our Refund Policy.

Legenyx builds technology, systems, automations, and software solutions, but we do not guarantee specific business outcomes, revenue, funding, traffic, user adoption, customer acquisition, conversion rates, cost savings, platform approvals, app store approvals, payment processor approvals, search rankings, compliance certifications, or third-party acceptance.

Some services may involve AI tools, automation systems, language models, third-party APIs, or machine-generated outputs.

Client understands that AI and automation systems may produce inaccurate, incomplete, unexpected, or inconsistent outputs. Client is responsible for reviewing, approving, and monitoring any AI-generated or automated output before relying on it in a business, legal, financial, medical, employment, or other sensitive context.

Unless expressly agreed in writing, Legenyx is not responsible for decisions made by a client or third party based on AI-generated, automated, or software-generated outputs.

Legenyx does not use client confidential information, private project materials, proprietary workflows, or client-provided data to train public AI models.

Where third-party AI or development tools are used to assist with productivity, coding, planning, documentation, or workflow support, Legenyx takes commercially reasonable steps to limit unnecessary exposure of sensitive client information.

Unless otherwise stated in a signed agreement:

• Client retains ownership of materials, content, trademarks, data, and intellectual property supplied by the client.
• Legenyx retains ownership of its pre-existing tools, systems, frameworks, templates, processes, know-how, internal libraries, reusable components, business methods, automations, and proprietary development methods.
• Upon full payment, client receives the agreed rights to the final deliverables described in the applicable scope.
• Unpaid work, drafts, concepts, prototypes, source files, development environments, and incomplete deliverables remain the property of Legenyx until paid in full.
• Legenyx may reuse general knowledge, techniques, code structures, non-confidential components, and development methods learned or created during projects, provided we do not disclose client confidential information.

Unless the client requests confidentiality in writing and Legenyx agrees, client grants Legenyx the right to reference the client's name, logo, general project type, non-confidential screenshots, and general description of work in portfolios, case studies, marketing, proposals, and social media.

Legenyx will not intentionally disclose confidential client data, private credentials, sensitive workflows, private financial information, or proprietary business information in public marketing materials.

Each party agrees to use reasonable care to protect confidential information disclosed by the other party.

Confidential information may include business plans, project files, software architecture, credentials, financial information, trade secrets, customer data, internal processes, technical documentation, source materials, and non-public business information.

Confidentiality obligations do not apply to information that is publicly available, independently developed, lawfully received from a third party, already known without restriction, or required to be disclosed by law.

Legenyx may work with third-party platforms, APIs, hosting providers, payment processors, AI tools, software libraries, plugins, frameworks, integrations, or services.

Legenyx is not responsible for:

• Third-party outages
• API changes
• Pricing changes
• Account suspensions
• Platform restrictions
• Security incidents caused by third parties
• Deprecated tools
• Vendor policy changes
• Loss of access to third-party services
• Third-party compliance failures

Client is responsible for complying with all third-party terms and maintaining required accounts, licenses, and subscriptions.

Legenyx uses commercially reasonable security practices, but no system is completely secure. Client understands that software, websites, automations, APIs, and integrations may contain bugs, vulnerabilities, or limitations.

Unless expressly included in the scope, services do not include formal penetration testing, security certification, compliance certification, legal compliance audit, SOC 2 audit, HIPAA audit, PCI audit, or other regulated security assessment.

Client is responsible for reviewing and testing deliverables promptly.

A deliverable, milestone, sprint, audit, statement of work, or project phase may be considered accepted when any of the following occurs:

• Client confirms approval in writing
• Client uses the deliverable in business operations
• Client launches, publishes, deploys, or shares the deliverable
• Client requests additional work beyond the delivered scope
• Client fails to provide written rejection with specific defects within the review period
• The applicable statement of work, milestone, or sprint objective has been substantially completed

Acceptance does not require that every future idea, preference, optional feature, or out-of-scope request be completed.

Reasonable revisions may be included only if expressly stated in the applicable scope.

Requests that involve new features, changed direction, additional pages, additional integrations, new automations, redesigns, rework caused by changed instructions, third-party issues, new compliance requirements, or expanded functionality are considered change requests and may require additional fees.

Legenyx may pause, suspend, or terminate services if:

• Payment is late
• Client fails to provide required access or feedback
• Client requests unlawful or abusive work
• Client violates these Terms
• Client misuses deliverables or services
• Client creates unreasonable risk, liability, or operational burden
• Client engages in harassment, threats, chargeback abuse, fraud, or bad faith conduct

Upon termination, client remains responsible for all fees owed for work performed, committed resources, completed milestones, and non-cancelable costs.

Refunds are governed by our Refund Policy. In general, once work begins, resources are allocated, strategy is delivered, software is developed, audits are performed, milestones are validated, or a statement of work has been substantially achieved, payments are non-refundable unless expressly required by law or agreed in writing by Legenyx.

Client agrees to contact Legenyx in writing before initiating a chargeback or payment dispute.

Improper chargebacks for completed, partially completed, validated, accepted, or delivered work may be treated as a material breach of these Terms. Legenyx reserves the right to suspend access, pause services, recover costs, submit evidence to payment processors, and pursue collection of unpaid amounts.

Services and deliverables are provided "as is" and "as available" unless expressly stated otherwise in a signed agreement.

Legenyx disclaims all warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, error-free performance, and suitability for any specific business outcome.

To the fullest extent permitted by law, Legenyx shall not be liable for indirect, incidental, consequential, special, punitive, exemplary, or lost-profit damages, including loss of revenue, data, goodwill, business opportunity, or operational interruption.

To the fullest extent permitted by law, Legenyx's total liability for any claim shall not exceed the amount paid by the client to Legenyx for the specific service giving rise to the claim during the three months preceding the event giving rise to liability.

Client agrees to defend, indemnify, and hold harmless Legenyx, its owners, contractors, employees, partners, and affiliates from claims, damages, liabilities, losses, costs, and expenses arising from:

• Client's use of deliverables
• Client-provided content or data
• Client's violation of law
• Client's violation of third-party rights
• Client's business operations
• Client's misuse of software, AI, automation, or integrations
• Client's failure to obtain required legal or compliance review
• Client's breach of these Terms

These Terms are governed by the laws of the State of the jurisdiction where Legenyx LLC is legally organized, without regard to conflict of law principles.

Any dispute shall be handled in the courts located in the jurisdiction where Legenyx LLC is legally organized, unless otherwise required by law or agreed in writing.

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date. Continued use of our website or services after updates means you accept the revised Terms.

Legenyx LLC Email: legenyx@outlook.com Website: https://legenyx.com